Support — Ananda Parenting

Need help? Email us and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I add a co-parent to my household?

Go to Settings → Household and send an invite. Once your co-parent accepts, you'll both see the same child profiles, streaks, and Smriti memories.

How do I cancel or manage my subscription?

Subscriptions are billed through the App Store or Google Play, not directly by us. On iPhone, go to Settings → [your name] → Subscriptions. On Android, open the Play Store app → Profile → Payments & subscriptions. Cancelling there stops future billing; your household's content remains available for 90 days afterward.

How do I delete my account or my child's data?

Open the app and go to Settings → Delete Account. This permanently removes your account. If you're the only parent on your household, it also deletes your child profiles, Smriti photos, and memory records. You can also email us to request deletion.

The app is showing a bug or crashing — what should I do?

Please email us with your device model, iOS/Android version, and a short description of what happened. Screenshots help a lot.

How do notifications work?

Reminders (practice streaks, festival alerts, monthly memory dispatches) are scheduled locally on your device — there's no push server involved. You can adjust or turn these off anytime from Settings → Notifications.

Where can I read the Privacy Policy?

You can find it at anandaparenting.com/privacy.